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FAQs
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What do I wear?Parkour We recommend that your kids wear long light pants (like track pants) to diminish scrapes and allow kids to slide on angled surfaces more easily. We also recommend sports shoes or parkour shoes, we focus a lot on landings and balance on edges and rails, shoes diminish impact and make balancing and landing on rails much more comfortable. They are also a good means of grip, for jumping across obstacles and up walls Breaking We recommend loose fitting pants that allow flexible movements. We prefer students not to wear shorts as kids are on their knees quite often and find it more comfortable and easier to do turns in when their knees are covered. We also recommend closed shoulder shirts and jumpers are very handy for many power moves! We do not recommend singlets! Socks are ideal for the sprung floor but bring a pair of shoes in case we want to work on the hard floor. Tricking For tricking we suggest socks on the floor (for pivot / spinning movements) and un-restrictive clothing. Tumbling & Dance Acro For tumbling we suggest bare feet on the floor and un-restrictive clothing. Circus For our circus classes we suggest that bases wear tights or tighter fitting (but flexibile) clothing so that fly’s can stand on their legs without the material moving around too much The fly’s shouldn't wear necklaces or jewellery and should tie up their hair. We suggest that if we are working on silks or lyra that you wear a lycra or equivalent undershirt. Barefeet is ideal for aerial equipment. Calisthenics We suggest gym gear and that you bring a towel (because you will sweat!). Sports shoes or barefeet are fine.
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Do I need to have experience before I can join a class?Not at all! It is ideal that you start from the beginning of the term to get the introduction classes before they gain momentum, but with our two teachers engaged in the class we will always offer a basic and advanced progression!
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Do you have classes for advanced students?Yes we do! Our advanced classes offer an extra 15 minutes and are at a much more advanced level working on our ‘bands’ development system! Check out our timetable for times!
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What happens if I am sick for a class?Please let us know with as much notice as possible (so we can offer a make-up class to other customers!) Up to two make-up classes per fully paid term will be allowed for sickness, covid isolation, or school camp.
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How do I book and pay for classes, drop-ins, birthday parties, or school holidays?"Ready to book? Awesome, you can book online right here for classes, Open Training, birthday parties, or school holidays. You can also book in our gyms or over the phone.
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Do I need to re-book classes each term?No! We will automatically re-book existing customers for the next term unless you inform us that you would like to change class or discontinue (which will make us sad).
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Do Fees have to be paid in advance?Class fees are due in the first week of each term. Unless you paid in advance you will be send an invoice for payment. We require a (non-refundable) $100 deposit for Birthday Party bookings, and the balance is due on the day of the party. Payments for Open Training, events, and our school holiday programme need to be made in advance or on the day.
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Do you offer discounts (siblings, multiple classes etc...)?Yes! Contact us for more information.
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What are your payment terms and conditions?All our payment terms and conditions plus banking details for account payments can be found here.
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Are the activities at Flow safe?At Flow, your safety is paramount! We strongly believe that building resilience to risk is a much better long term solution than avoiding all risk. That is why we find it important to introduce and understand risks head on. Our programs introduce skills progressively and our instructors set expectations of outcomes and explain what could happen when you are ready to give it a go. Before we try a big jump or a tricky skill, we break it down into smaller components and work to build strong progressions to skills, distances and heights by starting with simpler, smaller or easier skills first! We work in the foam pit or on soft mats to perfect technique first before moving to harder surfaces and our instructors will provide spotting and advice on how to fall safely and upskill quickly - making mistakes is how we learn! We believe in our team of passionate and capable linstructors who are extensively trained and first aid certified to deliver our class programs enthusiastically, effectively and safely!
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